Creating a Training Program to Address a Workplace Issue: The topic is about miscommunication in a work environment.

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The training program will include a PowerPoint presentation and one activity for trainees to complete during the training. The core elements of the training program that you will be evaluated on will include;

    • A PowerPoint presentation to conduct the training
    • A detailed overview of the workplace issue
    • Identification of the target audience, for example; the finance department is having issues with miscommunication therefore the target audience for the training would be the finance department, attrition in the organization overall therefore the target audience would be senior management, working with an unreasonable supervisor therefore the target audience might be general employees.
    • A minimum of three detailed suggestions to overcome the issue, maximum of 5 detailed suggestions.
    • Include a team-building activity within the training session. Outline the purpose, steps within the activity, and the desired outcome(s). Team-building activities are often used within organizational training sessions to increase trust, stimulate communication, and encourage collaboration. One of the key elements of the training activity should be focused upon communication and determining common aspects of personality traits among participants and identifying ways to overcome barriers of differences within personalities.

The PowerPoint presentation will need to be between 5-6 slides. The team-building activity can be addressed within the PowerPoint, however the detailed outline of the activity will be submitted separately as a Word document, minimum of one page.

A peer evaluation will be conducted at the end of this activity that will be submitted to the instructor. Completion of the peer evaluation will be included in the grade weight for the team project. It will be at the discretion of the instructor, based on the peer evaluation, if the final individual grades for the team project will need to be adjusted.

Teams will provided with a private group within Blackboard to converse and share files. Teams are welcome to conference call, email, etc. outside of Blackboard but it is recommended to recap these conversations in the Blackboard private group to document interaction of team members.

Grading Criteria Assignments

Maximum Points

Meets or exceeds established assignment criteria


Demonstrates an understanding of lesson concepts


Clearly present well-reasoned ideas and concepts


Mechanics, punctuation, sentence structure, spelling that affects clarity, and citation of sources as needed




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