Watch the video and answer the question

1. Please relate an example of groupthink you have experienced, analyzing the situation based upon the symptoms of groupthink described here. Did you feel constrained or supported by leadership to express your views? What happened? Be sure to use the terms for the various symptoms of groupthink in your story. What did you learn from this experience?

If you have not experienced groupthink, then please tell us: How do power relations influence how important decisions get made? When you become a boss (if you are not already), how will you use communication tactics wisely to avoid groupthink in your team?

Please listen to theorist Stan Deetz explain how communication works in an organization:

What is the communication process in the episode of “The Office” sitcom that you just watched? What do you think would be a good metaphor for Dunder-Mifflin? How does the culture compare your office? What are three examples of OIT present in the TV pilot?

In 1999, a low-budget film called “Office Space” helped define the work experience for young computer-guys at that time.  

Take a look at a couple of these scenes between one of the young men, Peter, and his boss, Bill Lumbergh.  As you view the clips, think about the ways in which structuration, organization culture theory, or organizational information theory apply to or inform what is going on in these scenes. This is “TPS Report Covers”:

1. Can you give an example where there was an ambiguous message at your organization?  How did people resolve the communication challenge? How many “cycles” were used?

2. Why might a professor deliberately give ambiguous instructions for an assignment in a communication class?

3. Have you ever used equivocal messages to resolve a dispute?  Why did you make that choice and was it effective?

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